We are an invite-only distributor. However, we are always looking for new talent, large or small, to work with! We encourage artists to submit an application on https://avl.rip/apply. Artists and labels that align with our company's content guidelines will be contacted by a manager for more information and help with account setup.

Artist accounts are for individual artists, bands, and producers releasing their own music. Label accounts can manage multiple artist sub-accounts, oversee releases, and control royalty distribution.

Pricing varies based on your distribution model. Contact your relationship manager or check your agreement for specific pricing details. Some labels offer distribution to their artists as part of their services. Currently, we primarily operate the ELITE plan which is fully free.

No. Independent artists can create Artist accounts and distribute directly. However, if you're signed to a label using AVL, you'll need to be invited by your label as a sub-account.

Yes, but it requires contacting support. Account type changes involve migrating data and may affect existing releases and team structures.

Go to Settings → Team and click "Invite Team Member." Enter their email, assign a role (Admin, Member, or Viewer), and send the invitation.

AV/L uses magic link authentication by default, so no password is required. Simply enter your email on the login page to receive a new magic link.

Yes! Artist accounts can manage multiple artist profiles or projects. Go to Settings → Artists to add new profiles.

Contact support to request account deletion. Note that accounts with active releases or pending payouts may require settling obligations first.

We can take content live within 8 hours at our fastest speed, but most releases will require at least seven days to process appropriately.

Typical speed:

AVL distributes to major platforms including:

Yes! During release creation, you can enable or disable specific platforms in the distribution settings.

Accepted: WAV and FLAC only
​Not accepted: MP3, AAC, or other compressed formats

Maximum file size: 500MB per track

While in review: Contact support to recall and edit
​After approval/going live: Most fields cannot be changed; contact support for more info

You'll receive feedback explaining why. Fix the issues mentioned and resubmit. Common reasons include quality issues, licensing concerns, or metadata problems.

You'll receive an email explaining why. Common reasons for rejection include AI content, copyright infringement, and content spam.

Yes. Submit a takedown request through your dashboard or contact support. Takedowns typically process within 7-14 days across all platforms.

Set a pre-order date at least 7 days before your release date. Fans can pre-order, and the release goes live on the scheduled date on select DSPs (Apple Music/iTunes, Amazon, etc.). Some platforms have specific pre-order requirements.

Common issues:

Try compressing your file, checking format, or using a different browser.

Check that your artwork:

Yes! The release builder allows uploading multiple audio files simultaneously. Each track can be uploaded independently.

The system will show an error message explaining the issue. Common solutions:

Yes. Platforms that support lossless formats (like Apple Music Lossless) will receive your high-quality masters appropriately. Please contact support if you have Apple Motion Art content to deliver.

Credits are attribution (who worked on the track) for display on platforms.
​Splits are financial (who gets paid) and determine royalty distribution.

You can credit someone without giving them a split, and vice versa.

Yes. Every track must have:

These are required for royalty collection and platform compliance.

ISRC (International Standard Recording Code) is a unique identifier for recordings. AV/L auto-generates ISRCs if you don't provide them. For re-releases or tracks previously distributed, use the original ISRC. We cannot accept content that has been distributed in the past without the original metadata.

Both are optional but helpful for royalty collection. Contact your PRO (ASCAP, BMI, etc.) for your IPI.

Yes! There's no limit to the number of credits per track. You can add multiple:

Important: You must have proper licensing before distributing covers. Contact support if you need help.

AVL takes a platform fee, then the remaining "artist share" is divided among collaborators based on your split configuration. See our detailed Royalty Splits Guide for examples.

Payment schedules vary:

Check your payment settings for specific details.

Minimum payout thresholds depend on your payment method and agreement. Check your account's payment settings or contact your relationship manager.

Go to Settings → Payments and connect your payment account through Trolley. You'll need to:

You have 7 days after release approval to dispute admin-set splits. Go to your release's Royalties tab and click "Dispute Split." Provide detailed reasoning for review.

Splits are locked after finalization. Changes require filing a dispute (within 7 days) or contacting support with documented agreements.

No. Different platforms have different per-stream rates. Spotify, Apple Music, Tidal, and others all pay different amounts per play.

Access your Earnings dashboard to see:

Sub-accounts: Label admin reviews first, then team AV/L, then stores.
​Master accounts: Team AV/L reviews it, then the stores/music services review to validate against their requirements.

Typical: 1-2 business days for each review stage
​Peak times: May take longer during high-volume periods
​First releases: May take longer as your account is established

You'll receive detailed notes about what needs to change. Fix the issues, save your changes, and resubmit. Each revision round adds 1-2 days to the timeline.

Standard processing times apply to ensure quality. For special circumstances or established accounts, contact your relationship manager about priority options.

Our copyright scanner checks audio against known recordings. Flags may appear if:

Provide explanation and licensing documentation to resolve.

Common rejection reasons:

Check your email for specific feedback.

After your first release is live on Spotify:

At this time, we do not have support for helping auto-claim Spotify for Artists profiles.

Check that:

Contact support if your music doesn't appear within 7 days of release.

Yes, if YouTube Content ID is enabled in your distribution settings. Revenue from YouTube will be included in your royalty statements.

Enable TikTok in your distribution settings. Your tracks will be available for users to include in their videos, and you'll earn royalties from usage.

We deliver content with direct deals to nearly all major DSPs, including Spotify, Apple Music, TikTok, and more. However, we don't currently hold a direct delivery deal with YouTube, YouTube Music, or YouTube Content ID.

To ensure your music is still monetized on YouTube from day one, we've partnered with Symphonic Distribution to handle all YouTube deliveries on our behalf. This is a standard industry practice used by many distributors.

You still earn your royalties. YouTube revenue flows back through us to you at your agreed-upon split. Nothing changes. Your music is fully protected. Content ID claims are registered under your release, so your content is monetized and protected against unauthorized use.

We expect to transition to a direct YouTube deal by mid-to-late 2026. When that happens, delivery will shift seamlessly, no action needed on your end.

If you see "Provided to YouTube by Symphonic Distribution" listed as the distributor on YouTube or in Content ID, that's completely normal and expected.

Earnings appear based on:

Recent releases won't show earnings immediately due to platform reporting delays.

Go to Settings → Sub-Accounts and click "Invite Artist." Enter their email and they'll receive an invitation to join your label roster.

As a label, you can:

Label-artist relationships require label approval to dissolve. Contact support to discuss sub-account removal or transitions.

Go to Settings → Payments and configure your label's payout model. You can choose how royalties flow to sub-accounts and your label.

Support hours vary by service level:

Established accounts with relationship managers can schedule calls. Contact your manager to arrange a meeting.

Still have questions? Use the chat widget or email your relationship manager for personalized help!